Meet our Team

Behind every successful campaign is a team of experienced professionals committed to delivering results. At Prosantix BPO, we take pride in our office-based operations and the people who make it happen.

Our team is composed of highly skilled agents and support staff working across the following core functions:

• Operations Management – Oversees overall service delivery and agent performance

• Team Leaders – Provide day-to-day support and coaching for agents

• Sales and Lead Generation – Experts in cold calling, upselling, and appointment setting

• Customer Support – Inbound and outbound specialists focused on customer satisfaction

• Quality Assurance – Ensures call compliance, script adherence, and performance monitoring

• IT and Technical Support – Maintains infrastructure for secure, uninterrupted service

• Recruitment and Admin – Handles hiring, training, and internal operations